TERMS & CONDITIONS

Copyright and Trademark Notice

Unless otherwise specified, all materials appearing on this site; including text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Shaman Things, Copyright © 2024, ALL RIGHTS RESERVED.  You may use the content of this site only for the purpose of shopping in this store or placing an order and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Credit Card Use

We accept credit cards as a form of payment. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order.

External Links

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Shaman Friends is not esponsible for the operation of, or content located on or throughout any such site. 

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Shaman Things reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item

Order Processing Time

All orders placed by 2 p.m. EST Monday through Friday ship the same day, orders placed after 2 p.m. EST are shipped on the next business day. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement. We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by this site or other parties only as an estimate.

Other Conditions

These conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether this store signs them or not. Shaman Things reserves the right to make changes to this site and these conditions at any time.

Out-of-Stock Products

We maintain a real-time inventory and items that are not in stock cannot be added to a cart. Most out-of-stock items are not displayed on the site, but in some cases we may continue to display an item that is not currently available. Those items are clearly noted as "not in stock" and an expected arrival date of resupply is also noted. In the unlikely event that an inventory error allows the sale of an out-of-stock item we will contact you promptly to arrange for a refund and to advise you about the arrival of resupply.

Privacy

We keep your personal information private and secure. When you make a purchase from Shaman Things, you provide your name, email address, credit card information, address, phone number and a password. We use this information to process your order(s), to keep you updated on your purchases, and to personalize your shopping experience. Our secure servers protect your information using advanced encryption techniques and firewall technology. If you have subscribed to our mailing list, we may notify you of current promotions, specials, and new additions to this store. You may unsubscribe from our list by following the unsubscribe
instructions in any email you receive from us. We use "cookies" to keep track of your current shopping session, to personalize your experience, and so that you may retrieve your shopping cart at any time.

Privacy on Other Web Sites

Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy for more information. Shaman Things is not responsible for the actions of third parties.

Returns

If you are not satisfied with your purchase for any reason you may return it within 30 days of receipt for an exchange, credit or refund (excluding shipping charges). If you receive damaged or defective merchandise, please contact us by email or call us and we will be happy to arrange a return or an exchange for you. Please pack items to be returned carefully. Returned items that arrive damaged, used, or not in original packaging will incur a restocking fee of 15% of the cost of the items. We will refund your shipping costs for the return of any items that have been sent in error. 

Taxes

Shaman Things will automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within Massachusetts. For orders shipped to other areas, you (the shopper) are solely responsible for any sales taxes and/or other taxes that may apply.

Typographical Errors

In the event that a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Shaman Things shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. Shaman Things shall also have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Shaman Friends will issue a refund to your card in the amount of the incorrect price plus any shipping charges that have been paid.